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Rules of the bonus program "Loot my.com"
Bonus program titled "Loot my.com" (hereinafter referred to as "myLoot Program") is a stimulating, promotional bonus program that provides a set of events held at the Internet address: https://loot.my.com (the "Site"). Within the framework of the myLoot Program participants are entitled to perform certain actions specified in section 5.2. of these Rules (hereinafter referred to as "Bonus Activities") and get virtual bonus points (hereinafter referred to as "myCoins"), which can be exchanged for prizes as specified in these Rules (hereinafter referred to as "Rewards").
The myLoot Program is a promotional event, and shall not be recognized as gambling, sweepstakes or any game of chance.
The myLoot Program is organized and held by My.com B.V. (hereinafter referred to as the "Organizer") a legal entity duly established and operating under the legislation of the Netherlands, with its registered office: Barbara Strozzilaan 201, 1083 HN, Amsterdam, the Netherlands
Trade register number: 56701527
3.1. Any individuals can participate in the myLoot Program, provided that these persons:
3.2. Each Participant confirms that he/she is acquainted with these Rules and unconditionally accepts their terms and guarantees that he/she will observe them during the entire duration of the myLoot Program.
4.1. The timeframes of myloot Program are from February 26, 2019 till December 31, 2019. At the end of this period, myLoot Program is extended automatically for one calendar year. The number of renewals is not limited. Herewith, the Organizer is entitled to terminate the myLoot Program at any time without any preliminary notification of the Participant and without payment of any compensation to the Participant.
4.2. The myLoot Program is held on the Internet, on the Site in the territory of the states where the Site is available.
5.1. The myLoot Program applies to the following games (hereinafter – “Games”):
5.2. To get myCoins Participant shall perform one of the Bonus Activities as follows:
5.2.1. Purchase on the Site
The purchase of in-Game special designated items offered for purchase on the Site (hereinafter referred to as the "Items") awards myCoins to the Participant after completing the purchase of the Items.
The number of myCoins awarded for particular purchases is defined on a per-Item basis, and is always displayed on the Site at the moment of the purchase the Item. The Organizer reserves the right to change amount of awarding myCoins for the purchase of the particular Items.
5.2.2. Periodic Community Events (these Bonus Activities are available to perform at certain intervals).
Participation in certain community events related to the Games on the respective social media channels (hereinafter referred to as the "Community Events") awards myCoins to the Participant for wining certain challenges or completing certain actions. Event shall be recognized as Community Event only in case of its direct designation as the myLoot Community Event. The number of myCoins awarded for participation in the Community Events is defined on a per-Community Event basis, and is displayed within the Community Event description.
5.2.3. Periodic in-Game Events (these Bonus Activities are available to perform at certain intervals).
Participation in certain special in-Game Events (such as winning in PvP matches, perform in-Game actions and etc.) (hereinafter referred to as the "Game Events") awards myCoins to the Participant. The event shall be recognized as the Game Event only in case of its direct designation as the myLoot Game Event. The results of participation in the Game Events are indicated in the ranking board and the higher position has the Participant in the ranking board the bigger amount of myCoins will get such Participant. The number of myCoins awarded for participation in the Game Events is defined on a per-Game Event basis, and is displayed within the Game Event description within the Game.
5.3. myCoins are credited within a maximum of 3 calendar days from the moment of the completion of the Bonus Activity (if other term is not defined in the rules of the particular Community Event or Game Event).
5.4. The Participant is not entitled to use special software and hardware designed to perform automatic actions, which formally correspond to the description of Bonus Activities, but are not committed by the Participant independently, as well as use other unscrupulous methods of receiving myCoins bypassing the order established by the Organizer. The Organizer has the right to remove myCoins received in the ways described above.
6.1. In the framework of the myLoot Program, Participants may exchange their myCoins for the Rewards that are virtual boxes with different in-Game items (hereinafter referred to as the "Boxes"). The current list of Boxes is always indicated in the Site. Boxes applies to the particular Game. Each Box contains in-Game items related to a particular Game.
6.2. Once Participant has exchanged myCoins for the Box, such Box appears in the “Inventory” section of the Site. By activating the Box, Participant will receive one in-Game Reward from the list of the in-Game items provided in the description of the Box. The determination of the particular Reward item that the Participant may get is made on a random basis.
6.3. The Organizer reserves the right to change the list of Rewards, as well as their number. The current list of Rewards is always indicated on the Site.
6.4. The procedure for awarding the Rewards got by activating the Box may take up to 7 (seven) calendar days from the moment of its activation.
6.5. The participant has no right to demand replacement of the received Reward with monetary equivalents or any other reward. Once the Box is activated it cannot be returned or changed.
6.6. If the Participant mistakenly chose the Box, it is necessary to apply to Support, in accordance with clause 7.1. Rules in order to clarify the possibility of reimbursement of myCoins,
6.7. A Participant who has received a Reward in accordance with these Rules shall not be entitled to transfer such Reward to third parties.
7.1. Participants can contact the Organizer through the contact centre https://support.my.com/games/kb/mloot/, or the ones listed in the “Help” section of the Games on the website:
7.2. The Organizer responds to the requests of the Participants within 2 (two) days from the date of receipt of the request, on weekdays (from Monday to Friday).
8.1. The Organizer is not responsible for any direct or indirect losses of Participants related to participation in the myLoot Program, including those resulting from failures in telecommunication and energy networks, the actions of malicious programs, the unfair acts of third parties aimed at unauthorized access and / or inference out of the program and / or hardware complex of the Organizer, as well as unforeseen circumstances of force majeure. The Organizer is not obliged to reimburse the losses to the Participants in such cases. The Organizer does not cover any expenses of the Participants, including expenses for Internet, telephone, transportation and other services that may arise in the process of participating in myLoot Program or receiving a Prize, Reward or Item.
8.2. The results of the myLoot Program are final and not subject to revision, with the exception of cases directly specified in these Rules.
8.4. These Rules shall be governed and construed by the current law of England and Wales. All disputes arising in connection with these Rules are subject to mandatory pre-trial settlement by the parties via support as indicated in the section 7 of the present rules or the Participant may send a claim letter to the following address: Barbara Strozzilaan 201, 1083 HN, Amsterdam, the Netherlands. In case of failure to reach agreement during the pre-trial settlement of the dispute – in the court having jurisdiction at the location of the Organizer.
8.5. The Organizer has the right to amend the present Rules at any time without prior notification to the Participants by publishing relevant changes in the text of the Rules on the Site. The updated version of the Rules comes into effect from the moment of publication on the Site. The current revision date is indicated at the end of these Rules.
8.6. The Organizer, at its own discretion, can unilaterally terminate, change or suspend the MyLoot Program. In the event of early termination or suspension of the myLoot Program, the Organizer on the Site will publish a notice of this. The Organizer is not responsible for any direct or indirect losses of Participants related to early termination or suspension of the myLoot Program.
Only the English version of this document shall have legal effect. Any translations of this document into other languages are provided for your convenience only.
Version as of 28 May 2019